Shipping policy
This Shipping Policy applies to Cavessora drinkware orders shipped within the United States. It explains our standard shipping costs, order handling timeline, transit estimate, and tracking process so you can understand what to expect after placing an order.
Shipping Region
Cavessora ships orders covered by this policy within the United States.
Transaction Currency
All transactions are processed in USD.
Order Cut-Off Time
Our order cut-off time is 4:00 PM (GMT-8).
Cavessora's business days are Monday–Friday. Handling and delivery estimates in this policy are stated in business days.
Handling Time
Orders have a handling time of 3 - 6 business days.
Handling time is the period before an order is shipped and is separate from the transit time described below.
Transit Time
After shipment, the estimated transit time is 5 - 10 business days.
Estimated Delivery Time
The total estimated delivery timeframe is 8 - 16 business days, combining:
- Handling Time: 3 - 6 business days
- Transit Time: 5 - 10 business days
Delivery times are estimates and should not be interpreted as guaranteed delivery dates.
Shipping Cost
Cavessora provides free standard shipping for orders covered by this policy.
Order Tracking
After your order has shipped, tracking information will be sent by email with a tracking link.
Please use the tracking link provided in that email to follow the shipment's progress.
Questions About Your Shipment
If you have a question about shipping, tracking, or the status of an order, contact us at info@cavessora.com.
Including your order number when available will help us identify the order related to your inquiry.
We aim to respond within 48 business hours.
Contact & Business Information
Store Name: Cavessora
Operating Address: 19745 Colima Road, Rowland Heights, CA 91748, United States
Contact Email: info@cavessora.com
Operating Hours: 10:00 AM–6:00 PM (GMT-8)
Business Days: Monday–Friday
Expected Response Time: Within 48 business hours
The address above is Cavessora's Operating Address for business identification and transparency. It should not be interpreted as a shipping warehouse, fulfillment facility, or Return Address.